Wine Concierge Experience
Our dedicated Personal Wine Advisors provide a highly personalised, one-to-one customer experience – directly via the phone. This exclusive service is completely complimentary, and is tailored to meet all your wine needs.
Personalised and Dedicated Service
What Our Customers Say
Tom English commenced servicing our account some time ago an i have to say his customer service efficiency and product knowledge is far superior than most sales persons I have dealt with (and they have all been good ) but Tom’s attention is at a “ LEVEL OF EXCELLENCE"
Elliot has guided us to try a great variety of wines. Haven't been disappointed once. Great service all round
Rhonda Doyle; Rhonda Doyle; Rhonda Doyle. I can't speak highly enough of the service, information and support Rhonda provides whenever I speak to her.
There are particular things I like, don't like and want when buying wine. My personal wine advisor, Rhonda, nails it every time. She is awesome.
Ordering wine with my senior wine adviser, Rhonda Doyle, is an absolute pleasure. We talk wine, we laugh and I order great wines
My personal wine advisor Julie knows my tastes and offers the perfect wine suggestions. She knows my palate better than my husband (shhhh)
We go above and beyond
We are very proud of the relationships we’ve built with our customers. Since 1982 our Personal Wine Advisors have simplified, personalised and tailored the way our customers shop for wine.
years of shared experience
loyal concierge customers
passionate conversations about wine and counting
Meet the team
Help is just a phone call away
Our Wine Concierge service can help you answer the important questions in life, like: Great food and wine pairings? Best wines on a budget? Wines to expand your palate? How to build an enviable cellar? Choosing wines for a wedding? All this and more is just a phone call away.