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Wine Concierge Experience

Concierge_Experience

Our dedicated Personal Wine Advisors provide a highly personalised, one-to-one customer experience – directly via the phone. This exclusive service is completely complimentary, and is tailored to meet all your wine needs.

Exclusive Access

Personalised and Dedicated Service

100% Free

We’re here to help

Request your very own Personal Wine Advisor and start enjoying everything our wine concierge experience offers.

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What Our Customers Say

Tom English commenced servicing our account some time ago an i have to say his customer service efficiency and product knowledge is far superior than most sales persons I have dealt with (and they have all been good ) but Tom’s attention is at a “ LEVEL OF EXCELLENCE"


Wayne, WA

Elliot has guided us to try a great variety of wines. Haven't been disappointed once. Great service all round


Audrey, NSW

Rhonda Doyle; Rhonda Doyle; Rhonda Doyle. I can't speak highly enough of the service, information and support Rhonda provides whenever I speak to her.


Michael, QLD

There are particular things I like, don't like and want when buying wine. My personal wine advisor, Rhonda, nails it every time. She is awesome.


Paul, NSW

Ordering wine with my senior wine adviser, Rhonda Doyle, is an absolute pleasure. We talk wine, we laugh and I order great wines


Carolyn, NSW

My personal wine advisor Julie knows my tastes and offers the perfect wine suggestions. She knows my palate better than my husband (shhhh)


Julie, QLD

We go above and beyond

We are very proud of the relationships we’ve built with our customers. Since 1982 our Personal Wine Advisors have simplified, personalised and tailored the way our customers shop for wine.

216+

years of shared experience

11,873

loyal concierge customers

1,940,600

passionate conversations about wine and counting

Meet the team

Rhonda_Doyle

Rhonda Doyle

julie_cobcroft

Julie Cobcroft

Elliot_Weston

Elliot Weston

Brain Tailford

Brian Tailford

Damien_Rice

Damien Rice

Graham Harvey

Graham Harvey

Karen Wooley

Karen Wooley

Michael Catton

Michael Catton

Peter Theodore

Peter Theodore

Simon Hamad

Simon Hamad

Thomas English

Thomas English

Help is just a phone call away

Our Wine Concierge service can help you answer the important questions in life, like: Great food and wine pairings? Best wines on a budget? Wines to expand your palate? How to build an enviable cellar? Choosing wines for a wedding? All this and more is just a phone call away.

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