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Online Security

Your personal details are safe and secure on this site, we use SSL encryption technology for all personal pages which is supported by all Web browsers.

Wherever you are asked to enter personal information you will be presented with a page that has the security turned on. You can verify this by looking for a locked padlock image Security Padlock on the status bar at the bottom of your screen, or by the URL address which reads https://www as opposed to http://www. Notice the 's' which means secure http connection.

The following services on the site are provided under a secure connection:

  • My Account
  • Account Details
  • Shopping Cart
  • Ordering process between the shopping cart and completion of an order

    All information from the Internet to our back-end order processing system is via our dedicated network which is completely isolated from the internet. Information is kept entirely secure from your browser to our order processing system. And as a final precaution, we do not at any stage store, send or display Members' credit card details and passwords on the internet.
  • Browser Settings

    The Private Cellar site requires the use of cookies, Javascript, and SSL versions 2/3 (Secure Sockets Layer). Information on how to set these in your browser is below. You may have difficulties on the privatecellar.com.au site if you are using a 'Proxy Server'. If so, you could try disabling proxy server settings (information also below), although you may like to re-enable them when browsing non-secure sites.

    Microsoft Internet Explorer 5 and 6

    Enable Cookies

    1. Click 'Tools' in your browser's toolbar, then click 'Internet Options'.

    2. Click on the 'Privacy' tab.

    3. Ensure that your Privacy level is set to 'Medium' or below, which will enable cookies in your browser.

    4. Click 'OK'.

    Enable Java Script

    1. Click 'Tools' in your browser's toolbar, then click 'Internet Options'.

    2. Click on the 'Security' tab.

    3. Click 'Custom Level'.

    4. Scroll to the 'Scripting' options and click the 'enable' radio button for 'Active Scripting'.

    5. Click 'OK'.

    6. Click 'OK' again.

    Enable SSL version 2 (Secure Sockets Layer)

    1. Click 'Tools' in your browser's toolbar, then click 'Internet Options'.

    2. Click on the 'Advanced' tab.

    3. Scroll to the 'Scripting' options and tick 'Use SSL 2.0'.

    4. Click 'OK'.

    To Turn Off Proxy Settings (only if having problems with the site):

    1. Click 'Tools' in your browser's toolbar,then click 'Internet Options'.

    2. Select the 'Connections' tab.

    3. Click 'LAN Settings'.

    4. Untick the 'Use a proxy server for your LAN' check-box.

    5. Click 'OK'.

    6. Click 'OK' again.

    Firefox 2.0

    Enable Cookies

    1. Click 'Tools' in your browser's toolbar, then click 'Options'.

    2. Click on the 'Privacy' tab.

    3. (a) If you wish to prevent other cookies but allow Private Cellar onto a "safe list" of trusted sites:

    (i) Make sure the 'Accept Cookies from sites' check-box is unticked.

    (ii) Click 'Exceptions' and type "http://www.privatecellar.com.au" into the 'Address of web site' field.

    (iii) Click 'Allow'.

    (iv) Click 'Close'.

    (v) Click 'OK'.

    3. (b) If you wish to allow all cookies:

    (i) Make sure the 'Accept Cookies from sites' check-box is selected.

    (ii) Choose one of the drop-down options in the 'Keep until' field.

    (ii) Click 'OK'.

    Enable Java Script

    1. Click 'Tools' in your browser's toolbar, then click 'Options'.

    2. Click the 'Content' tab.

    3. Make sure the 'Enable Javascript' check-box is ticked.

    4. If you wish to change Javascript settings, click 'Advanced' and tick those options you wish to use, then click 'OK'.

    5. Click 'OK'.

    Enable SSL version 3 (Secure Sockets Layer)

    1. Click 'Tools' in your browser's toolbar, then click 'Options'.

    2. Click on the 'Advanced' tab.

    3. Click on the 'Encryption' tab.

    4. Under 'Protocols' select the 'SSL version 3.0' checkbox.

    5. Click 'OK'.

    To Turn Off Proxy Settings (only if having problems with the site):

    1. Click 'Tools' in your browser's toolbar, then click 'Options'.

    2. Click the 'Advanced' tab.

    3. Click the 'Network' tab.

    4. Click the 'Settings' button.

    5. Click the 'Direct connection to the internet' radio button.

    6. Click 'OK'.

    7. Click 'OK' again.

    Mac Safari

    Enable Cookies

    1. Click on the Safari menu item at the top of the page

    2. Select the Preferences item in the drop down menu.

    3. Click on the < security > tab at the top of the preferences dialogue box (window).

    4. Make sure the 'Accept Cookies: Always box' is checked. If not then check the box.

    5. Make sure the 'Ask before sending a non-secure form to a secure website' box is checked. If not then check the box.

    6. Close dialogue box.

    7. Close and restart Safari and try to log-on again.