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This is the web site of Cellarmaster Wines Pty Limited
ABN 950 767 279 49 licence No. 50402618
Our postal address is:
Level 25, Plaza 2,
500 Oxford Street
Bondi Junction NSW 2026
We can be reached via e-mail at cellar@cellarmasters.com.au.
Or you can reach us by telephone at 1 800 500 315
Cellarmasters is a proud member of the Australian
Direct Marketing Association and agrees to abide by the ADMA Code of Practice.
Cellarmaster Wines is committed to protecting your
privacy. Please read on for more detail about our privacy policy.
What information do we collect? How do we
use it?
When you order, we need to know your name,
e-mail address, mailing and delivery address, credit card number
and expiration date. This allows us to process and fulfil your orders
and to notify you of your order status.
When you voluntarily sign up for our E-mail Services,
we need only a name and e-mail address - which we use to send the
information you requested. The information you volunteer regarding
a gift recipient is used solely to fulfil gifts you choose to send
to that person.
When you enter a contest or other promotional feature,
we may ask for your name, address and e-mail address so we can administer the
contest and notify winners.
We collect aggregate information on customer traffic
patterns and site usage to help us develop the design and layout of the store.
We may also use the information we collect
to occasionally notify you about changes to the web site, new services
and special offers we think you'll find valuable. If you would rather
not receive this information, please let us know by sending an email
to cellar@cellarmasters.com.au,
or calling us on 1800 500 315, or writing to us at the above address,
and telling us that you do not want to receive e-mail from our company.
Any of your details that we hold are available for your
personal inspection by contacting us on our free call number and
verifying your identity.
Cellarmasters welcomes your questions and
comments on our privacy policy. Please send e-mail to cellar@cellarmasters.com.au
How does Cellarmasters protect customer
information?
When you place orders or access your account
information on the web site, we offer the use of a secure server.
The secure server software (SSL) encrypts all information you input
before it is sent to us. Confidential information, such as your
address, credit card details and order history, is not stored on
the web server but on Cellarmasters' own database, which is protected
against unauthorised access.
What about "cookies"?
"Cookies" are small pieces of information
sent by a web server and stored by your browser on your computer's
hard drive so it can later be read back from that browser. This
allows your browser to remember some specific information. Our cookies
enable us to store items in your shopping cart and to identify you
on return visits. Most Web browsers automatically accept cookies,
but you can usually change your browser to prevent that. However,
while most of the content of our web site can be viewed without
accepting cookies, the shopping facility and Members Only features
of the site will not function properly when cookies are disabled.
Will Cellarmasters disclose the information
it collects to outside parties?
Cellarmasters does not sell, trade or rent your
personal information to others. We do use contractors to prepare and lodge with
Australia Post our conventional mail. A Confidentiality Agreement binds these
contractors.
In Summary
- We are committed to protecting your
privacy.
- We use the information we collect on
the site to make shopping at Cellarmasters possible and to enhance your overall
shopping experience.
- We do not sell, trade or rent your
personal information to others.
- If you never want to receive any
announcements or special offers from us, please let us know by:
a. clicking
here to change your details on-line
b. sending an email to cellar@cellarmasters.com.au
c. calling us on 1800 500 315
d. writing to us at the above address
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