Returns Policy

It's simple: if you don't like something you've ordered, contact us for a refund or replacement. No questions asked. (In the case of a replacement, we'll collect the initial case when we deliver your replacement.)

How to contact us

Just give one of our Wine Consultants a call on 1800 500 260

Monday to Friday: 8am-9pm (EST)

Weekends: 8am-8pm (EST)

Calling from outside Australia?

Phone +61 2 9333 8008 Fax: +61 2 9333 8080

Our mailing and street address is:

Cellarmaster Wines Pty Limited
Level 25, Tower 2
101 Grafton Street
Bondi Junction NSW 2022

Our email is:

orders@cellarmasters.com.au

At Cellarmasters we always strive to provide you with the best wine (not to mention beer, sparkling and champagne) deals and best service possible so you get direct access to great wines at cheap prices. It’s like an express route straight to your cellars door; we deliver wine daily from our warehouse in the Barossa Valley to the homes and offices of vintage lovers across the country. No matter where customers live in Australia, we’ll get their wine order delivery to them quickly and as cheap as possible.

Liquor Licensing Act 1997. It is an offence to sell or supply liquor to a person under the age of 18 years, or to obtain liquor on behalf of a person under the age of 18 years. This web site is operated by Cellarmaster Wines Pty Limited. ABN 950 767 279 49. Licence Number: 51205679. *Plus delivery guarantee & charges.

We deliver to Sydney, Canberra, Newcastle, Central Coast, Wollongong, Southern Highlands, Melbourne, Geelong, Brisbane, Perth, Darwin, Bendigo, Ballarat, Sunshine Coast, Gold Coast, Hobart, Launceston, Adelaide and Perth to name just a few! ©2008 Cellarmaster Wines Pty Limited. All rights reserved.